Seasonal Sales Associate - Cross Creek Mall

Pacsun Careers•Fayetteville, NC

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing an exceptional customer experience. The associate executes initiatives and tasks assigned by the leadership team and works as a positive member of the store team. The role delivers an engaging, positive, and authentic experience to customers; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations in accordance with company policies; and supports store presentation, organization, cleanliness, and safety. The associate also participates in store contests and events, supports sales and operational goals, and executes digital sales strategies, including ship-from-store and BOPIS. This is a part-time position requiring availability for 20–40 hours per week, with flexibility to work weekends, nights, and peak holiday periods. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Strong time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
High school diploma or equivalent preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and partner with leadership on escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Promote organization, cleanliness, and a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies.
Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive work environment and adhere to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.