Seasonal Retail Commission Sales Associate - Fine Jewelry, Cross Creek Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select pieces that suit their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory, fulfillment, and special events, and maintaining merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and uphold operational excellence in the Fine Jewelry department. The role also includes maintaining an organized and shoppable sales floor, processing and replenishing stock, updating signs and pricing, and using point-of-sale technology and digital tools.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales, client, and protection plan goals.
Responsibilities
- Deliver welcoming, personalized customer service and build lasting client relationships.
- Use product knowledge of fine jewelry, precious metals, gemstones, and luxury brands to educate customers and recommend products.
- Meet and surpass daily sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts.
- Use clientele tools to promote offers, product launches, and customer engagement.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, replenishment, and merchandise moves.
- Maintain accurate pricing and signage and ensure merchandise security and asset protection compliance.
- Participate in sales events, vendor training, and ongoing product education.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with teammates and support special events and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
