Seasonal Retail Commission Sales Associate - Fine Jewelry, Lakeline Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and help ensure merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining merchandise presentation and stock, updating signs and pricing, supporting replenishment and merchandise moves, and sharing loyalty program benefits. Schedules depend on business needs and availability and include weekend shifts. The posting identifies the position as seasonal.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, and related equipment effectively.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to maintain accurate stock presentation, replenishment, and asset protection compliance.
- Ability to meet and surpass sales goals and achieve client and protection plan goals.
- 1–2 years of related experience required.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select appropriate merchandise.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass sales goals, as well as client and protection plan goals.
- Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
- Support inventory, fulfillment, processing, presentation, organization, storage, and replenishment of stock.
- Maintain merchandise security, accuracy, asset protection compliance, and an organized, shoppable sales space.
- Update signs and pricing and support merchandise moves and special events.
- Use point-of-sale technology and digital tools to complete transactions and enhance the shopping experience.
- Participate in vendor training and events and keep up to date on new products, promotions, and trends.
- Collaborate with colleagues to support customers, sales goals, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
