Seasonal Retail Sales Associate, Cross Creek Mall
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty on the sales floor and in fitting rooms. The role also includes helping keep the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. Throughout the day, they engage customers in friendly, personal conversations; maintain a shoppable space through merchandising, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty-program benefits while providing a thoughtful close to each customer interaction. Colleagues support one another, work toward individual and store results, and learn and improve together. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and motivation to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Create welcoming, personalized customer interactions and build customer relationships.
- Understand customers’ needs and recommend relevant products and services.
- Work toward sales goals through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
- Share the benefits of the Loyalty program and ensure customers have what they need before completing their visit.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Competitive pay
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
