JD Store Management - Independence Mall, Wilmington, NC

JD Sports Fashion•Wilmington, NC

1d•Onsite

About The Position

JD Finish Line is hiring store management team members for its Independence Mall location in Wilmington, North Carolina. Management team members oversee daily store operations, develop and motivate staff, and deliver excellent customer experiences. The role contributes to store sales and profitability, operational compliance, financial performance, local marketing, community relationships, and continuous improvement. Additional duties and projects may be assigned as required. Assistant Store Managers must be available during the hours needed to open and close the store, including mornings, days, and nights; work at least five days per week; and expect an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and on at least five days, with a minimum standard work week of 30 hours. All management staff must be available on weekends and holidays. Reliable transportation is required, and employees may need to move to other company locations based on operational needs and career growth. The position is in a moderately noisy retail setting and involves prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regularly lifting items weighing 5–25 pounds, with heavier lifting possible in certain circumstances. Good vision, including color differentiation, is required. Applicants must be at least 18 years old. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for customer service and creating memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness and availability to work flexible hours, including mornings, days, nights, weekends, and holidays, as required for the position.
Proficiency in retail management software and basic computer applications.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
At least 18 years of age.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regular lifting of 5–25 pounds; higher weights may sometimes be required.
Good vision, including color differentiation.
Assistant Store Manager: open availability during hours necessary to open and close the store; minimum five-day standard work week; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during hours necessary to open and close the store; at least five days of availability; minimum standard work week of 30 hours.
May need to relocate to another company location based on operational needs and career growth.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience, strongly preferred.
Equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activity, identify improvement opportunities, and implement solutions.
Perform additional duties and projects as required.