JD Store Management - Cherryvale Mall, Rockford, IL

JD Sports Fashion • Rockford, IL

1d • $17 - $21 • Onsite

About The Position

JD Finish Line is hiring management team members for its Cherryvale Mall store in Rockford, Illinois. Management members oversee daily store operations, lead and develop employees, deliver exceptional customer experiences, and contribute to store growth. The roles involve driving sales and profitability, managing merchandise and inventory, maintaining visual standards and store upkeep, ensuring compliance with company policies and health and safety requirements, managing budgets and expenses, analyzing sales results, and supporting local marketing and community engagement. Managers also monitor industry and competitor trends, identify opportunities to improve operations, and take on additional duties or projects as required.

Assistant Store Managers must be available to open and close the store across mornings, days, and nights, work at least five days per week, and average 44 hours per week, with increased hours during peak periods. Supervisors must be available to open and close the store and have at least five days of availability, with a minimum 30-hour work week. All management roles require weekend and holiday availability, punctuality, regular attendance, reliable transportation, and clear English communication and literacy skills for customer service, staff supervision, and business tasks. Relocation to other company locations may be required based on operational needs and career growth.

The position requires prolonged standing, stooping, kneeling, reaching, pulling, and potentially climbing ladders or stairs. Employees regularly lift items weighing 5–25 pounds, with heavier items possible in certain circumstances. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old. A high school diploma or GED is required; two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made as applicable.

Assistant Store Manager compensation is $17.38–$20.50 per hour, with bonus opportunities when store KPIs are met. Supervisor compensation is $17.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.

Requirements

• Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal, and organizational skills.
• Passion for outstanding customer service and memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Proficiency in retail management software and basic computer applications.
• Must be at least 18 years old.
• High school diploma or GED equivalent, or an equivalent combination of education and experience.
• Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum five-day standard work week; average 44-hour work week, increased during peak sales periods.
• Supervisor: availability for store opening and closing hours, including mornings, days, and nights; at least five days of availability; minimum 30-hour work week.
• All management roles require weekend and holiday availability, punctuality, and regular attendance consistent with company policy.
• Reliable transportation.
• Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
• May be required to move to different locations within the company network based on operational needs and career growth.
• Ability to meet the stated physical demands, including prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regular lifting of 5–25 pounds; heavier lifting may be required in certain circumstances.
• Good vision, including color differentiation.

Nice To Haves

• Two or more years of retail leadership experience is strongly preferred.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
• Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
• Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage store budgets and expenses, analyze sales data, and make decisions to optimize performance and revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
• Monitor industry trends and competitor activity, identify opportunities, and implement solutions to improve store operations.
• Perform additional duties and projects as required.

Benefits

• Company 401(k) plan eligibility for all roles.
• Full-time roles are eligible for medical, dental, and vision benefits, sick leave, parental leave, and company-paid time off.
• Assistant Store Manager bonus opportunities when store KPIs are met.
• Employee discounts.
• Career advancement opportunities and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED