Part Time Sales Lead - Mayfair Mall

Build-A-Bear Workshop • Wauwatosa, WI

18h • Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Have a strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• As a Bear Builder, actively engage with Guests and provide exceptional service using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere and foster positive Guest interactions.
• Uphold operational excellence by meeting brand standards and guidelines.
• Demonstrate commitment to the team by being dependable, engaged, and helpful.
• Support store financial goals and comply with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED