Part Time Sales Lead - Acadiana Mall

Build-A-Bear Workshop • Lafayette, LA

9d • Onsite

About The Position

The Sales Lead is a role model Bear Builder who also serves as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead provides direction to Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not designated as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Have a strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• As Floor Leader on Duty, provide exceptional Guest service and model role-model behaviors to create a memorable experience.
• Guide, support, and direct associates to ensure smooth store operations and achievement of sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues that the CWM and AWM are responsible for addressing.
• As a Bear Builder, actively engage with Guests and use the Experience First Make Behaviors to provide exceptional service.
• Create a warm and inclusive atmosphere, encourage positive interactions, and help ensure each Guest leaves satisfied.
• Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
• Demonstrate team commitment by being dependable, engaged, and helpful.
• Support achievement of store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED