Part Time Sales Lead - Oglethorpe Mall

Build-A-Bear Workshop•Savannah, GA
•Onsite

About The Position

The Sales Lead is a role-model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs associates, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role, providing Guest service and supporting store operations.

Requirements

  • High school diploma or GED equivalent.
  • Availability to work 15–25 hours per week.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to sit, stand, and move around for the duration of a shift.
  • Ability to lift more than 25 pounds.

Nice To Haves

  • Build-A-Bear store associate experience.
  • Associate’s degree or higher in business, management, or a related field.
  • Thrives in an Experience First environment.
  • Connects with and inspires others to achieve results.
  • Enjoys meeting and interacting with new people.
  • Has a “How can I help” attitude.
  • Has a strong desire to develop, train, and support others’ success.
  • Exercises good judgment in ambiguous situations.
  • Displays strong initiative and self-direction.
  • Thrives in a dynamic and changing environment.
  • Remains calm in challenging circumstances.

Responsibilities

  • As Floor Leader on Duty, serve as a role model by providing exceptional Guest service and creating memorable experiences.
  • Guide, support, and direct associates to help ensure smooth store operations and achievement of sales goals.
  • Model Experience First behaviors.
  • Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
  • As a Bear Builder, actively engage with Guests and use the Experience First Make Behaviors to provide exceptional service.
  • Create a warm, inclusive atmosphere and foster positive interactions so Guests leave satisfied with their experience.
  • Meet brand standards and guidelines to uphold operational excellence and provide a seamless, cohesive Guest experience.
  • Demonstrate team commitment by being dependable, engaged, and helpful.
  • Support store financial goals and compliance with company policies, procedures, and standards.
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