Part Time Sales Lead - Acadiana Mall

Store•Lafayette, LA

8d•Onsite

About The Position

The Sales Lead is a role model Bear Builder with additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead guides and supports associates, models Experience First® behaviors, and focuses on helping the store achieve its sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs Bear Builder responsibilities, including providing exceptional Guest service and supporting store operations.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Behavioral traits include inspiring others, enjoying interaction with new people, having a helpful attitude, using good judgment in ambiguous situations, showing initiative and self-direction, adapting to change, and remaining calm in challenging circumstances.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and creating memorable experiences.
Guide, support, and direct associates to promote smooth store operations and achievement of sales goals.
Model Experience First behaviors.
Provide feedback to the management team about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
Create a warm, inclusive atmosphere, foster positive interactions, and help ensure each Guest is satisfied with their experience.
Meet brand standards and guidelines to support operational excellence and a seamless Guest experience.
Demonstrate team commitment by being dependable, engaged, and helpful.
Support store financial goals and compliance with company policies, procedures, and standards.
Create an Experience First culture for Guests and associates, achieve assigned goals, and consistently execute operational standards.