Part Time Sales Lead - Oglethorpe Mall

Store•Savannah, GA

2d•Onsite

About The Position

The Sales Lead is a role-model Bear Builder who takes on Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First® behaviors, and focuses on achieving store sales goals. When not designated as Floor Leader on Duty, the Sales Lead performs the Bear Builder role and provides exceptional Guest service. Performance is measured by support for store financial goals and compliance with company policies, procedures, and standards, including decision-making, judgment, execution, creation of an Experience First culture, achievement of assigned goals, consistent operational standards, and stakeholder feedback. Supervisors may assign additional functions and requirements. This description does not create or alter an employment contract or the at-will employment relationship.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Strong judgment and decision-making, initiative, and self-direction.
Ability to remain calm in challenging circumstances and adapt to a dynamic, changing environment.
Enjoys meeting and interacting with new people, connects with and inspires others, and has a helpful attitude.
Desire to develop, train, and support others’ success.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, serve as a role model in providing exceptional Guest service and creating a memorable experience.
Guide, support, and direct associates to ensure smooth store operations and achievement of sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
Create a warm and inclusive atmosphere, foster positive interactions, and help ensure each Guest leaves satisfied.
Meet brand standards and guidelines to uphold operational excellence and provide a seamless Guest experience.
Demonstrate dependability, engagement, and helpfulness as a team member.
Support achievement of store financial goals and compliance with company policies, procedures, and standards.
Create an Experience First culture for Guests and associates, achieve assigned goals, and execute operational standards consistently.