Part Time Sales Lead - Asheville Mall

Store • Asheville, NC

7d • Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First behaviors, and helps achieve store sales goals. When not assigned as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service and supporting store operations.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.
• Thrives in an Experience First environment.
• Connects with and inspires others to achieve results.
• Enjoys meeting and interacting with new people.
• Has a “How can I help” attitude.
• Has a strong desire to develop, train, and support others’ success.
• Exercises good judgment in ambiguous situations.
• Displays strong initiative and self-direction.
• Thrives in a dynamic and changing environment.
• Able to remain calm when faced with challenging circumstances.

Responsibilities

• Serve as a role model in providing exceptional Guest service and creating memorable experiences.
• Guide, support, and direct associates to maintain smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• Actively engage with Guests using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere and help ensure Guests are satisfied with their experience.
• Meet brand standards and guidelines to support operational excellence and a cohesive Guest experience.
• Demonstrate dependable, engaged, and helpful teamwork.
• Support store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED