Part Time Sales Lead - Mall at Johnson City

Build-A-Bear Workshop • Johnson City, TN

8d • Onsite

About The Position

The Sales Lead is a role model Bear Builder who takes on additional responsibilities as Floor Leader on Duty during designated shifts. In that capacity, the Sales Lead directs Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead works as a Bear Builder, providing exceptional Guest service, creating an inclusive atmosphere, upholding operational standards, and supporting the team.

Requirements

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to sit, stand, and move around for the duration of a shift.
• Ability to lift more than 25 pounds.
• Thrive in an Experience First environment.
• Connect with and inspire others to achieve results.
• Enjoy meeting and interacting with new people.
• Have a “How can I help” attitude.
• Have a strong desire to develop, train, and support others’ success.
• Exercise good judgment in ambiguous situations.
• Display strong initiative and self-direction.
• Thrive in a dynamic and changing environment.
• Remain calm when faced with challenging circumstances.

Nice To Haves

• Build-A-Bear store associate experience.
• Associate’s degree or higher in business, management, or a related field.

Responsibilities

• Serve as a role model in providing exceptional Guest service and creating memorable experiences.
• Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
• Model Experience First behaviors.
• Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
• Actively engage with Guests using the Experience First Make Behaviors.
• Create a warm and inclusive atmosphere that fosters positive interactions and Guest satisfaction.
• Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
• Demonstrate dependability, engagement, and helpfulness as a team member.
• Support store financial goals and compliance with company policies, procedures, and standards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED