PT Sales Lead - Lee Wrangler Clearance Center

Kontoor Brands•Commerce, GA

About The Position

The part-time Sales Associate II (Sales Lead) supports the store’s daily business, customer engagement, operations, and merchandising standards. As a member of the store leadership team, the Sales Lead helps ensure excellent customer engagement and satisfaction while supporting productivity and profitability. The role follows instructions and established guidelines from the Store Manager and provides sales- and performance-related feedback to the Store Manager. It is a key-carrying position and assumes responsibility for the store when another manager is absent. Some opening and closing duties may be required based on business needs.

Requirements

  • Must be at least 18 years of age.
  • Excellent communication and time-management skills.
  • Proven ability to multitask.
  • Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • Ability to work a flexible schedule to meet business needs, including weekends, evenings, and holidays.
  • Ability to stand during scheduled shifts for up to 8 hours.
  • Ability to lift or maneuver up to 25 pounds regularly and up to 50 pounds occasionally.
  • Ability to push or pull full racks of merchandise.
  • Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
  • Vision to read labels accurately, assist customers, and perform detail-oriented tasks.
  • Ability to use fine manipulation and grasp to sort and organize clothing, including placing items on hangers and folding and arranging them by color and size.

Nice To Haves

  • 1+ years of retail experience preferred.

Responsibilities

  • Follow the direction of the store management team to maximize sales and achieve store sales goals.
  • Lead customer engagement on the sales floor and support a productive environment.
  • Act as manager on duty when the only member of management in the store.
  • Model brand-specific service standards and promptly respond to customer concerns while acting as Manager on Duty.
  • Wear Lee and Wrangler brands at work and demonstrate enthusiasm for their products.
  • Greet customers, engage them with open-ended questions, assist them in fitting rooms, and recommend products suited to their needs.
  • Monitor compliance with company and store policies, processes, and procedures, and report concerns to the Store Manager.
  • Delegate tasks to associates as needed to maintain operational excellence.
  • Respond promptly to customer and associate injuries and partner with the Store Manager and Human Resources.
  • Maintain the store’s visual merchandising standards.
  • Communicate associate concerns to the Store Manager and support the Open-Door Policy.
  • Model respect for people’s backgrounds, experiences, and differences, and uphold Kontoor Brands’ integrity and values.
  • Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
  • Look for ways to make the store more sustainable and recognize the store’s environmental impact.
  • Embrace the company’s purpose, mission, and values, and make changes as directed by management.
  • Perform opening and closing duties as needed.
  • Operate office equipment and technology, including cash registers, computers, phones, and scanners.
  • Assist customers, retrieve merchandise, recover the store, restock, maintain cleanliness, and assemble displays or rearrange the store layout as needed.

Benefits

  • 401(k) with company matching
  • Employee assistance program
  • Employee discounts
  • Flexible schedule
  • Four weeks of paid parental leave for eligible employees who are new parents
  • Flexible Fridays
  • Tuition reimbursement
  • Resources supporting physical, emotional, social, and financial wellbeing
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