Lee Wrangler - PT Keyholder @Tanger Outlet Center

Kontoor Brands, Inc.•Sunbury, OH

7d•$13 - $16

About The Position

Kontoor Brands is a portfolio of Wrangler®, Lee® and Helly Hansen® and focuses on driving brand growth and long-term value. The Keyholder provides customer service, supports sales and store operations, maintains visual and safety standards, and assists with team leadership. The role requires at least 30 hours of availability per week, including one weekend day and rotating holidays; additional availability is a plus. A flexible schedule is required to meet business needs. The listed pay range is $13–$16.25.

Requirements

Must be at least 18 years of age.
Arrive on time for scheduled shifts and work a flexible schedule to meet business needs.
Be available at least 30 hours per week, including one weekend day and rotating holidays.
Communicate clearly and respectfully with customers and team members.
Operate office equipment and technology, including cash registers, computers, phones, and scanners.
Stand and move throughout the store during scheduled shifts; walk to assist customers, retrieve merchandise, and recover the store.
Lift or maneuver 25 pounds regularly and up to 50 pounds occasionally.
Push and pull full racks of merchandise for restocking.
Reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Perform occasional manual labor to assemble displays or rearrange the store layout.
Read labels accurately and perform tasks requiring attention to detail.
Use fine manipulation and grasping to sort and organize clothing, including placing items on hangers and folding and organizing by color and size.

Nice To Haves

Retail or customer-facing experience is preferred but not required.
Additional availability beyond the minimum 30 hours per week is a plus.

Responsibilities

Uphold retail standards and provide an in-store experience aligned with company standards.
Initiate conversations with customers, build relationships, identify interests, and suggest relevant products.
Assist customers in fitting rooms and recommend products based on their needs and preferences.
Promote the rewards program and meet weekly loyalty sign-up goals.
Learn about new products and trends, and provide information and advice about product performance, features, and specifications.
Achieve personal sales targets and contribute to overall store performance.
Maintain visual merchandising standards and keep the sales floor clean, organized, and well-stocked.
Assist with daily store operations, including opening and closing, freight processing, transaction processing, cash handling, and point-of-sale integrity.
Follow company and store policies, procedures, and operational guidelines, and communicate concerns to store leadership.
Assign tasks to team members as directed to support operational needs.
Respond quickly to customer or employee injuries and report them immediately to the Manager on Duty.
Participate in Loss Prevention Audits and comply with loss prevention policies to minimize store shrink.
Act as Manager on Duty when other members of the leadership team are absent.
Communicate employee concerns directly to the Store Manager.
Assist with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures.
Address customer concerns professionally and according to company guidelines.