PT Sales Lead - Lee Wrangler Clearance Center

Kontoor Brands, Inc.•Commerce, GA

6d•$13 - $17

About The Position

The part-time Sales Associate II (Sales Lead) supports the store’s daily business, customer engagement, operations, and merchandising standards. As a member of the store leadership team, the Sales Lead helps ensure a high level of customer engagement, follows instructions and established guidelines from the Store Manager, and supports a positive work environment that promotes customer satisfaction, productivity, and profitability. The position provides sales and performance feedback to the Store Manager, carries keys, assumes responsibility for the store when another manager is absent, and performs opening or closing duties as business needs require. The Sales Lead supports sales goals and customer service, models Lee and Wrangler brand standards, and helps maintain operational excellence, safety, loss-prevention practices, visual merchandising, and store culture. The role requires a flexible schedule, including weekends, evenings, and holidays, and involves standing, walking, lifting, moving merchandise, and other physical store duties.

Requirements

Must be at least 18 years old.
Excellent communication and time-management skills.
Proven ability to multitask.
Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Ability to work a flexible schedule to meet business needs, including weekends, evenings, and holidays.
Ability to stand during scheduled shifts for up to 8 hours.
Ability to walk and move around to assist customers, retrieve merchandise, and recover the store.
Ability to maneuver or lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor to assemble displays or rearrange the store layout.
Vision sufficient to read labels accurately, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasp hands to sort and organize clothing, including hanging, folding, and arranging by color or size.

Nice To Haves

One or more years of retail experience preferred.

Responsibilities

Follow store management direction to maximize sales and achieve store sales goals.
Lead customer engagement on the sales floor and support productivity.
Act as manager on duty when the only member of management in the store; respond to customer concerns in that capacity.
Model brand-specific service standards, greet customers, ask open-ended questions, assist in fitting rooms, and suggest products that meet customer needs.
Wear Lee and Wrangler brands at work and demonstrate enthusiasm for their products.
Monitor compliance with company and store policies, processes, and procedures, and report concerns to the Store Manager.
Delegate tasks to associates as needed to maintain operational excellence.
Respond promptly to customer and associate injuries and partner with the Store Manager and Human Resources.
Maintain the store’s visual merchandising standards.
Communicate associate concerns to the Store Manager and support the Open-Door Policy.
Model respect for others’ backgrounds, experiences, and differences, and uphold Kontoor Brands’ values.
Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
Look for ways to make the store more sustainable and recognize its environmental impact.
Follow changes directed by management and support the company’s purpose, mission, and values.
Perform opening and closing duties as required by business needs.
Operate office equipment and technology, including cash registers, computers, phones, and scanners; assist with stocking, store recovery, displays, and store cleanliness.