About The Position

The TEMP Sales Lead is a role model Bear Builder with additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs Bear Builders, models Experience First® behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead functions as a Bear Builder, providing exceptional Guest service and supporting smooth store operations.

Requirements

  • High school diploma or GED equivalent.
  • Availability to work 15–25 hours per week.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to sit, stand, and move around for the duration of a shift.
  • Ability to lift more than 25 pounds.
  • Connect with and inspire others to achieve results.
  • Enjoy meeting and interacting with new people.
  • Have a helpful attitude and a strong desire to develop, train, and support others.
  • Exercise good judgment in ambiguous situations and demonstrate initiative and self-direction.
  • Remain calm in challenging circumstances and thrive in a dynamic, changing environment.

Nice To Haves

  • Build-A-Bear store associate experience.
  • Associate’s degree or higher in business, management, or a related field.

Responsibilities

  • As Floor Leader on Duty, model exceptional Guest service to provide a memorable experience.
  • Guide, support, and direct associates to promote smooth store operations and achieve sales goals.
  • Model Experience First behaviors.
  • Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
  • As a Bear Builder, actively engage with Guests using the Experience First Make Behaviors.
  • Create a warm, inclusive atmosphere and foster positive Guest interactions.
  • Uphold brand standards and guidelines to ensure a consistent Guest experience.
  • Demonstrate dependable, engaged, and helpful teamwork.
  • Support store financial goals and comply with company policies, procedures, and standards.
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