Sales Lead Temp Role - US - Chandler Fashion Center

Build-A-Bear Workshop•Chandler, AZ

2h•Onsite

About The Position

The TEMP Sales Lead is a role model Bear Builder who takes on additional Floor Leader on Duty responsibilities during designated shifts. In that capacity, the Sales Lead directs and supports associates, models Experience First behaviors, and focuses on achieving store sales goals. When not serving as Floor Leader on Duty, the Sales Lead performs the Bear Builder role.

Requirements

High school diploma or GED equivalent.
Availability to work 15–25 hours per week.
Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
Ability to sit, stand, and move around for the duration of a shift.
Ability to lift more than 25 pounds.
Success traits include thriving in an Experience First environment; connecting with and inspiring others; enjoying interactions with new people; having a helpful attitude; wanting to develop, train, and support others; exercising good judgment in ambiguous situations; showing initiative and self-direction; adapting to a dynamic environment; and remaining calm in challenging circumstances.

Nice To Haves

Build-A-Bear store associate experience.
Associate’s degree or higher in business, management, or a related field.

Responsibilities

As Floor Leader on Duty, model exceptional Guest service and help ensure a memorable Guest experience.
Guide, support, and direct associates to maintain smooth store operations and achieve sales goals.
Model Experience First behaviors.
Provide the management team with feedback about performance and compliance issues for the CWM and AWM to address.
As a Bear Builder, actively engage with Guests and use the Experience First Make Behaviors to provide exceptional service.
Create a warm, inclusive atmosphere and foster positive interactions so each Guest leaves satisfied.
Meet brand standards and guidelines to uphold operational excellence and provide a consistent Guest experience.
Be dependable, engaged, helpful, and committed to the team.
Support store financial goals and compliance with company policies, procedures, and standards.
Demonstrate sound decision-making, judgment, and execution; help create an Experience First culture; achieve assigned goals; consistently execute operational standards; and respond to stakeholder feedback.