Intimissimi Sales Lead PT at its Short Hills, NJ - IU78 location

ONIVERSE • Wayne, NJ

2d • $18 - $21

About The Position

The Sales Lead provides high-quality customer service and fashion expertise to help increase conversion, client retention, revenue, and brand loyalty. Working with the store team and reporting to store management, the Sales Lead develops client relationships through personalized service, product knowledge, fashion advice, and follow-up outreach. The role also supports sales goals, store operations, visual and housekeeping standards, stock management, and the training of teammates. The position requires an outgoing, positive, goal-oriented approach and the ability to work collaboratively in a fast-paced retail environment.

Requirements

• Eligibility to work in the United States for any employer.
• High school graduate or equivalent.
• Strong verbal and written communication skills.
• Commitment, self-motivation, and a goal-oriented approach.
• Problem-solving ability.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Ability to lift more than 20 pounds; stand for extended periods; bend, stretch, perform repetitive motions, and push, pull, and carry items.
• Enjoy working with a team and connecting with guests in a lively retail environment.

Nice To Haves

• Minimum 1–2 years of customer service and contemporary retail industry experience preferred.

Responsibilities

• Build genuine client relationships through thoughtful, consistent outreach and follow-up.
• Engage clients proactively, identify their needs, and provide personalized fashion advice and a high level of service.
• Capture and use customer information for communication, including phone and written follow-up.
• Manage the client book and follow up about shopping experiences, inquiries, and product care.
• Meet or exceed personal sales and productivity goals agreed upon with the Store Manager.
• Maintain thorough knowledge of products and communicate product benefits to support sales.
• Collaborate with teammates and share fashion expertise to create a positive shopping experience.
• Support managers with daily replenishment, seasonal markdowns, and other standard store operations.
• Work with the Manager to use internal systems, analyze business performance, and track store and individual KPIs.
• Help maintain store visual standards and cleanliness, including sales floors, fitting rooms, cash desk, bathrooms, and stockrooms.
• Operate the POS system and complete email, opening, and closing procedures.
• Perform daily cleaning tasks such as dusting, cleaning glass and fixtures, emptying trash, sweeping and mopping, and sanitizing shared areas.
• Mentor and train new teammates, which may include cross-department functions.
• Support store sales strategies and efficient operations to meet commercial goals.

Benefits

• Base salary plus monthly bonus based on budget achievement, store volume, and location.
• Paid time off.
• Paid sick time.
• 401(k) matching.
• Referral bonus.
• Employee discount.
• Free uniform.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED