Intimissimi Sales Lead PT at its Willowbrook Mall, NJ - IX87 location

ONIVERSE • Wayne, NJ

1d • $16 - $18 • Onsite

About The Position

The Sales Lead provides a superior level of customer service while increasing conversion and retention to drive revenue and inspire brand loyalty. Working with the store team and reporting to store management, the Sales Lead develops new clients, converts walk-in traffic into brand ambassadors, shares customized fashion advice, and represents Oniverse’s values. The role requires an engaging, positive, goal-oriented approach and the ability to identify client needs and maximize sales opportunities.

The Sales Lead helps maintain an inclusive, collaborative, and efficient store environment; mentors and trains teammates; supports store operations, visual standards, stock management, and business analysis; and contributes to a clean, well-maintained shopping environment. The position offers hands-on development across guest experience, store operations, business acumen, visual merchandising, and stock management.

Requirements

• Eligibility to work in the United States for any employer.
• High school graduate or equivalent.
• Minimum 1–2 years of customer service and contemporary retail industry experience preferred.
• Strong verbal and written communication skills.
• Commitment, self-motivation, and goal orientation.
• Problem-solving ability.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Ability to lift more than 20 pounds; stand for long periods; bend, stretch, perform repetitive motions, and push, pull, and carry items.

Responsibilities

• Build genuine client relationships through thoughtful, consistent outreach and follow-up.
• Provide proactive, professional service and strive to exceed client expectations.
• Capture customer information and communicate with clients by phone and in writing; manage the client book and follow up on shopping experiences and inquiries.
• Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
• Maintain thorough product knowledge and use fashion expertise to support sales and inspire clients and teammates.
• Collaborate with colleagues and mentor or train new teammates, including on cross-department functions.
• Support managers with daily replenishment, seasonal markdowns, and other standard in-store operations.
• Partner with the Manager to use internal systems, analyze business, and track store and individual KPIs.
• Help maintain store visual, housekeeping, and cleanliness standards, including cleaning sales floors, fitting rooms, cash desk areas, and backroom spaces.
• Operate the POS system and perform email, opening, and closing procedures.
• Support sales strategies and efficient store operations to meet and exceed commercial goals.
• Work collaboratively with store leadership and colleagues to resolve challenges and meet guest needs.

Benefits

• Base salary plus monthly bonus based on budget achievement, store volume, and location.
• Paid time off.
• Paid sick time.
• 401(k) matching.
• Referral bonus.
• Employee discount.
• Free uniform.
• Hands-on training and career development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED