Intimissimi Seasonal Sales Lead PT at its Cerritos, CA - IAM8 location

ONIVERSE • Cerritos, CA

1d • $19 - $29 • Onsite

About The Position

The Sales Lead provides superior customer service while increasing conversion and retention, driving revenue, and inspiring brand loyalty. Working with the store team and reporting to store management, the Sales Lead develops new clients, turns walk-in traffic into brand ambassadors, creates excitement around products, shares personalized fashion advice, and builds lasting client relationships. The role calls for a positive, engaging, goal-oriented person who proactively identifies clients’ needs and supports personal and store sales goals.

The Sales Lead models Oniverse’s values of open-mindedness, authenticity, passion, dynamism, teamwork, and pragmatism. They mentor teammates, support new colleagues, and help maintain an inclusive, cooperative store environment. They also assist with customer experience, visual updates, stock management, store operations, and the cleanliness and organization of the sales floor and back-of-house areas.

This is a seasonal retail position at the INT Los Cerritos store in Cerritos, California. The posted pay range is $19.00–$29.00 per hour, with base salary plus a monthly bonus based on budget achievement, store volume, and location. The position offers opportunities to learn store functions and may include selection to support new store openings across the United States.

Requirements

• Eligibility to work in the United States for any employer.
• High school graduate or equivalent.
• High standards of customer service and advanced knowledge of selling techniques.
• Strong verbal and written communication skills.
• Commitment, self-motivation, and goal orientation.
• Problem-solving ability.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Ability to lift more than 20 pounds, stand for long periods, bend, stretch, engage in repetitive motions, and push, pull, and carry items.

Nice To Haves

• Three to four years of experience in the contemporary fashion retail industry is highly preferred.
• Experience in customer service and sales; compensation is based in part on years of such experience.

Responsibilities

• Build genuine client relationships through thoughtful, consistent outreach.
• Proactively engage clients and provide high-quality service that exceeds expectations.
• Capture customer information and follow up by phone or in writing, including managing the client book and answering questions such as product-care inquiries.
• Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
• Develop thorough product knowledge and communicate product benefits to maximize sales opportunities.
• Use fashion expertise to inspire clients and collaborate with teammates.
• Support managers with daily replenishment, seasonal markdowns, and other standard in-store operations.
• Partner with the Manager to use internal systems, conduct business analyses, and track store and individual KPIs.
• Help maintain store visual, housekeeping, cleanliness, and organization standards, including the sales floor, fitting rooms, cash desk, bathroom, and stockroom.
• Operate the POS system and complete email, opening, and closing procedures.
• Perform daily cleaning tasks, including dusting, cleaning glass and mirrors, emptying trash, sweeping and mopping, and sanitizing shared areas and equipment.
• Report to the Assistant Manager and Store Management while supporting customer service, efficient operations, sales strategies, and commercial goals.
• Train new teammates, potentially including cross-department functions.
• Participate in team development activities and, if selected, support new store openings across the United States.

Benefits

• Monthly bonus based on budget achievement, store volume, and location.
• Paid sick time.
• Referral bonus.
• Employee discount.
• Free uniform.
• Career development and hands-on training in guest experience, store operations, business acumen, visual merchandising, and stock management.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED