Intimissimi Seasonal Sales Lead PT at its Abbot Kinney, CA - IEZ1 location
About The Position
The Sales Lead provides high-quality customer service and fashion expertise to drive sales, increase conversion and retention, and build brand loyalty. The role develops new clients by engaging walk-in customers, offering personalized fashion advice, and following up with clients about their shopping experiences and product questions. The Sales Lead works collaboratively with store colleagues, mentors teammates, supports managers with store operations and sales strategies, and helps maintain store standards. This is a seasonal position at the Abbot Kinney location in Venice, California.
Requirements
- Eligibility to work in the United States for any employer.
- High school graduate or equivalent.
- Strong customer-service standards and advanced knowledge of selling techniques.
- Strong verbal and written communication skills.
- Commitment, self-motivation, and goal orientation.
- Problem-solving ability.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
Nice To Haves
- Three to four years of experience in contemporary fashion retail is highly preferred.
- Experience in customer service and sales may inform compensation.
Responsibilities
- Build genuine client relationships through thoughtful, consistent outreach and follow-up.
- Provide proactive, professional service and strive to exceed client expectations.
- Capture client information and communicate with clients by phone and in writing.
- Manage the client book, including follow-up about shopping experiences and product-care questions.
- Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
- Maintain thorough product knowledge and use fashion expertise to support sales and inspire guests and teammates.
- Support managers with daily replenishment, seasonal markdowns, store operations, and sales strategies.
- Work with the Manager to use internal systems, analyze business performance, and track store and individual KPIs.
- Help maintain visual presentation, housekeeping, and cleanliness standards throughout the salesfloor, fitting rooms, cash desk, bathroom, and stockroom.
- Operate the POS system and perform email, opening, and closing procedures.
- Complete daily cleaning tasks, including dusting, cleaning glass and mirrors, emptying trash, sweeping and mopping, and sanitizing shared areas and equipment.
- Collaborate with store management and teammates to provide quality customer service, execute operations efficiently, and achieve commercial goals.
- Train and mentor new teammates, potentially including cross-department functions.
- Work a flexible schedule that may include nights, holidays, and weekends.
Benefits
- Paid sick time
- Referral bonus
- Employee discount
- Free uniform
- Monthly bonus based on budget achievement, store volume, and location
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
