Intimissimi Sales Lead PT at its Roosevelt Field, NY - IZ72 location
About The Position
The Sales Lead provides a high level of customer service while increasing conversion and client retention to drive revenue and build brand loyalty. Working with the store team, the Sales Lead develops new clients, engages walk-in customers, shares customized fashion advice, and represents Oniverse’s values. The role requires an outgoing, positive, goal-oriented approach, strong product knowledge, and the ability to identify clients’ needs and support sales goals. The Sales Lead mentors teammates and supports managers with store operations, visual standards, stock management, and sales strategies. The position is part-time at the Intimissimi Roosevelt Field Mall location in Garden City, New York, and reports to store management.
Requirements
- Eligibility to work in the US for any employer.
- High school graduate or equivalent.
- Strong customer service standards and advanced knowledge of selling techniques.
- Strong verbal and written communication skills.
- Commitment, self-motivation, and goal orientation.
- Problem-solving ability.
- Ability to work a flexible schedule, including nights, holidays, and weekends.
- Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.
- Ability to work collaboratively toward store goals and build connections with guests.
Nice To Haves
- Three to four years of experience in contemporary fashion retail is highly preferred.
- Customer service and sales experience may be considered in determining compensation.
Responsibilities
- Build genuine client relationships through thoughtful, consistent outreach and follow-up.
- Engage clients proactively, provide personalized service and fashion advice, and work to exceed customer expectations.
- Capture customer information and use phone and written communications to follow up about shopping experiences, product inquiries, and care instructions.
- Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
- Maintain comprehensive product knowledge and communicate product benefits to support sales.
- Collaborate with teammates and serve as a mentor to new colleagues; provide training that may include cross-department functions.
- Support managers with daily replenishment, seasonal markdowns, stock management, and other standard store operations.
- Partner with the Manager to use internal systems for business analysis and tracking store and individual KPIs.
- Help maintain store visual, housekeeping, and cleanliness standards, including the sales floor, fitting rooms, cash desk, bathroom, and stockroom.
- Operate the POS system and perform email, opening, and closing procedures.
- Complete daily cleaning tasks such as dusting, cleaning glass and mirrors, emptying trash, sweeping and mopping floors, and sanitizing shared areas and equipment.
- Support sales strategies and efficient store operations to help meet and exceed commercial goals.
- Participate in nationwide contests and, if selected, support new store openings across the US.
Benefits
- Paid time off
- Paid sick time
- 401(k) matching
- Referral bonus
- Employee discount
- Free uniform
- Monthly bonus based on budget achievement, store volume, and location
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
