Lee Wrangler - PT Keyholder @ OKC Outlets

Kontoor Brands•Oklahoma City, OK

6h•Onsite

About The Position

The part-time Sales Lead supports the store’s daily business, customer engagement, operations, and merchandising standards. As a member of the store leadership team, the Sales Lead helps ensure strong customer engagement and supports a positive work environment that promotes customer satisfaction, productivity, and profitability. The role follows instructions and established guidelines from the Store Manager, provides sales and performance feedback to the Store Manager, and may be responsible for the store when another manager is absent. The position includes some opening and closing duties, depending on business needs.

Requirements

Must be at least 18 years old.
Excellent communication and time-management skills.
Proven ability to multitask.
Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
Ability to stand during scheduled shifts for up to 8 hours; walk and move to assist customers, retrieve merchandise, and recover the store.
Ability to lift or maneuver up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor to assemble displays or rearrange the store layout.
Vision to read labels accurately, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasping to sort and organize clothing, including hanging, folding, and arranging by color and size.

Nice To Haves

At least 1 year of retail experience preferred.

Responsibilities

Follow store management direction to support sales and achieve store sales goals.
Lead customer engagement on the sales floor and promote productivity.
Act as manager on duty when the only member of management in the store.
Model brand-specific service standards, address customer concerns promptly when acting as Manager on Duty, greet customers, ask open-ended questions, assist in fitting rooms, and recommend products suited to customer needs.
Wear and show enthusiasm for Lee and Wrangler products.
Monitor adherence to company and store policies, processes, and procedures, and report concerns to the Store Manager.
Delegate tasks to associates as needed to maintain operational excellence.
Respond quickly to customer and associate injuries and partner with the Store Manager and Human Resources.
Maintain store visual merchandising standards.
Communicate associate concerns to the Store Manager and support the Open-Door Policy.
Model respect for others’ backgrounds, experiences, and differences, and uphold Kontoor Brands’ values.
Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
Look for ways to make the store more sustainable and recognize its environmental impact.
Support the company’s purpose, mission, and values and make changes as directed by management.
Perform some opening and closing duties as required by business needs.