Lee Wrangler - Keyholder @Tanger Outlets Savannah

Kontoor Brands, Inc.•Pooler, GA

1d•$13 - $16•Onsite

About The Position

The part-time Sales Lead supports the store’s daily business, customer engagement, operations, and merchandising standards. As a member of the store leadership team, the Keyholder helps ensure high-quality customer engagement and a positive work environment that supports customer satisfaction, productivity, and profitability. The role follows instructions and guidelines from the Store Manager, provides sales and performance feedback to the Store Manager, and may take responsibility for the store when another manager is absent. It includes some opening and closing duties based on business needs.

Requirements

Must be at least 18 years old.
Excellent communication and time-management skills.
Proven ability to multitask.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Ability to work a flexible schedule, including weekends, evenings, and holidays.
Ability to operate office equipment and technology, including cash registers, computers, phones, and scanners.
Ability to stand for scheduled shifts of up to 8 hours.
Ability to walk and move to assist customers, retrieve merchandise, and recover the store.
Ability to lift or maneuver up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to push and pull full racks of merchandise.
Ability to reach, stretch, bend, stoop, and crouch to retrieve items, restock, and maintain store cleanliness.
Ability to perform occasional manual labor assembling displays or rearranging the store layout.
Vision sufficient to read labels accurately, assist customers, and perform detail-oriented tasks.
Ability to use fine manipulation and grasp to sort and organize clothing, including hanging, folding, and organizing by color and size.

Nice To Haves

One or more years of retail experience preferred.

Responsibilities

Follow store management direction to support sales and achieve store sales goals.
Lead customer engagement on the sales floor and support a productive environment.
Act as manager on duty when the only member of management in the store.
Model brand-specific service standards and address customer concerns promptly when acting as Manager on Duty.
Represent the Lee and Wrangler brands by wearing the brands at work and demonstrating enthusiasm for their products.
Greet customers, engage them with open-ended questions, assist them in fitting rooms, and recommend products suited to their needs.
Monitor adherence to company and store policies, processes, and procedures, and report concerns to the Store Manager.
Delegate tasks to associates as needed to maintain operational excellence.
Respond promptly to customer and associate injuries and partner with the Store Manager and Human Resources.
Maintain the store’s visual merchandising standards.
Communicate associate concerns to the Store Manager and support the Open-Door Policy.
Model respect for others’ backgrounds, experiences, and differences while upholding Kontoor Brands’ values.
Encourage participation, creativity, and learning by sharing best practices and building on others’ ideas.
Look for ways to make the store more sustainable and recognize its environmental impact.
Embrace the company’s purpose, mission, and values and make changes as directed by management.
Perform some opening and closing duties as required by business needs.