Intimissimi Seasonal Sales Lead FT at its Roosevelt Field, NY - IZ72 location

ONIVERSE•Village of Garden City, NY

3d•$17 - $27•Onsite

About The Position

The Sales Lead provides high-quality customer service while increasing conversion, client retention, and store revenue. The role develops new clients, builds brand loyalty, and creates an engaging shopping experience through personalized fashion advice, product knowledge, and professional service. The Sales Lead works with the store team, mentors teammates, and reports to store leadership. The position also supports day-to-day store operations, including replenishment, seasonal markdowns, visual standards, stock management, business analysis, and tracking store and individual KPIs. Sales Leads operate the POS system and assist with email and opening and closing procedures. They help maintain cleanliness throughout the sales floor, fitting rooms, cash desk, and backroom, including completing routine cleaning tasks. The role offers hands-on learning in guest experience, store operations, business acumen, visual merchandising, and stock management. Based on experience and performance, the Sales Lead may be selected to support new store openings across the United States.

Requirements

Must be eligible to work in the United States for any employer.
High school graduate or equivalent.
Three to four years of contemporary fashion retail industry experience is highly preferred.
High standards of customer service and advanced knowledge of selling techniques.
Strong verbal and written communication skills.
Commitment, self-motivation, and a goal-oriented approach.
Problem-solving ability.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Enjoy working with a team and building connections with guests.
Ability to lift more than 20 pounds; stand for long periods; bend, stretch, engage in repetitive motions, and push, pull, and carry items.

Nice To Haves

Three to four years of contemporary fashion retail industry experience.
Experience with Oniverse and strong performance may lead to selection to support new store openings across the United States.

Responsibilities

Build genuine client relationships through thoughtful and consistent outreach.
Provide proactive, professional customer service and work to exceed client expectations.
Capture customer information and communicate with clients by phone and in writing.
Manage the client book and follow up about shopping experiences and product inquiries, including product care.
Meet and exceed personal sales and productivity goals agreed upon with the Store Manager.
Develop thorough product knowledge and communicate product benefits to support sales.
Use fashion expertise to inspire clients and collaborate with the team.
Support managers with daily replenishment and processing seasonal markdowns.
Partner with the Manager to use internal systems, analyze business performance, and track store and individual KPIs.
Support managers in maintaining store visual and housekeeping standards.
Operate the POS system and perform email, opening, and closing procedures.
Help keep the sales floor, fitting rooms, cash desk, and backroom clean and organized; complete daily cleaning tasks as needed.
Mentor teammates and provide training to new colleagues, which may include cross-department functions.
Work with Assistant Manager and Store Management to deliver quality customer service, complete store operations efficiently, implement sales strategies, and meet commercial goals.
Participate in nationwide contests and, if selected, support new store openings across the United States.