Coordinator Sales Gallery

Hilton Grand Vacations•Virginia Beach, VA

About The Position

The Sales Gallery Coordinator provides outstanding service to internal and external customers and supports the Sales and Marketing departments. The role includes sales front desk, guest check-in, gifting, and kitchen responsibilities, performed smoothly and consistently. The position pays $16 per hour and requires availability for a flexible schedule, including weekends and holidays. The role involves standing, walking, and moving throughout the sales gallery for extended periods as needed.

Requirements

  • High school diploma or GED required.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Ability to multitask and prioritize responsibilities with professionalism and accuracy.
  • Proficiency with Microsoft Office applications and basic computer skills.
  • Ability to stand, walk, and move throughout the sales gallery for extended periods as needed.
  • Must be available to work a flexible schedule, including weekends and holidays.

Nice To Haves

  • Previous experience in customer service, hospitality, administrative support, retail, or front desk roles preferred.

Responsibilities

  • Greet, check in, and assist guests and owners attending sales presentations.
  • Assign guests to the appropriate Sales Executives using accurate rotation schedules and coding procedures.
  • Maintain and update daily Sales Executive rotations and specialty assignments.
  • Track daily attendance, training records, and operational reports.
  • Answer incoming phone calls and direct inquiries to the appropriate departments.
  • Coordinate transportation and communicate guest pick-up and drop-off details with transportation teams.
  • Process guest transportation reimbursements, including taxi and rideshare vouchers.
  • Assist with gifting, premium fulfillment, and nightly reconciliations.
  • Manage inventory and stock levels for kitchen, café, and refreshment areas.
  • Ensure guest hospitality areas remain clean, organized, fully stocked, and presentation-ready.
  • Provide administrative and operational support to the Sales and Marketing teams as needed.
  • Perform additional duties and special projects as assigned by leadership.

Benefits

  • Medical, dental, and vision health care options that encourage preventative care.
  • Paid Time Off (PTO).
  • Industry-leading training.
  • Automatic enrollment in the HGV matching Retirement Savings Plan.
  • Go Hilton Team Member Travel Program: up to 40 room nights per year at discounted rates and 50% off at participating hotel-operated restaurants.
  • Ability to share up to 70 additional discounted room nights per year with family and friends.
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