Coordinator Sales Gallery
Hilton Grand Vacations•Myrtle Beach, SC
About The Position
The Sales Gallery Coordinator courteously welcomes guests and Owners, helping create a positive environment in support of the Sales team. The role records tour information in the Chorus system, assigns guests to Sales Executives according to the sales rotation, handles incoming calls, and maintains the Sales Gallery. It also supports guest transportation, refreshment inventory, and financial transactions such as transportation reimbursements.
Requirements
- At least one year of customer service experience.
- High school diploma or GED.
- Ability to prioritize multiple tasks in a dynamic environment.
- Intermediate digital literacy, including Microsoft Office Suite.
- Flexibility to work varied schedules, including evenings, weekends, and holidays.
Nice To Haves
- Associate's degree or college diploma.
Responsibilities
- Welcome guests and provide outstanding customer service that contributes to a positive, memorable experience.
- Identify and assign guests to Sales Executives and Leaders using the sales rotation system.
- Manage incoming telephone calls and respond to inquiries.
- Log tour assignments in the HGV system and manual logs, and report tour information.
- Maintain and interpret tour rules and update Sales Executive rotations.
- Manage inventory and restock café and refreshment areas.
- Issue taxi and Uber reimbursements and balance extra premiums accurately.
- Coordinate guest and Owner pick-up and drop-off services with the transportation team.
- Maintain the Sales Gallery.
Benefits
- Medical, dental, and vision insurance from Day One.
- 401(k) plan with company match.
- Life insurance.
- Company stock purchase program.
- Generous paid time off program.
- Paid sick days.
- Team Member recognition.
- Learning and advancement opportunities.
- Discount travel programs.
- Other Team Member benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
