Coordinator Sales Gallery
About The Position
The Sales Gallery Coordinator courteously greets guests and Owners, helping create a positive environment in support of the Sales team. The role updates tour information in the Chorus system, assigns guests to Sales Executives according to the sales rotation, answers and directs incoming telephone calls, and maintains the Sales Galleries. The Coordinator provides customer service, manages tour assignments and reporting, maintains tour rules and Sales Executive rotations, keeps café and refreshment areas stocked, handles specified reimbursements and premium balancing, and coordinates guest and Owner transportation. The role requires a flexible schedule, including mornings, nights, weekends, and holidays. Pay is $17 per hour.
Requirements
- At least 1 year of customer service experience.
- High school diploma or GED required.
- Ability to multitask in a fast-paced environment.
- Intermediate digital literacy, including Office Suite.
- Ability to work a fully flexible schedule, including mornings, nights, weekends, and holidays.
Nice To Haves
- Associate’s degree or college diploma preferred.
Responsibilities
- Welcome guests and Owners, provide outstanding customer service, and foster a positive atmosphere.
- Identify and assign guests to Sales Executives and Leaders using the rotation system.
- Manage incoming telephone calls and respond to inquiries or direct calls appropriately.
- Record tour assignments in the HGV system and manual logs, and report tour information.
- Maintain and interpret tour rules and update Sales Executive rotations.
- Manage inventory and keep café and refreshment areas stocked.
- Issue taxi/Uber reimbursements and balance extra premiums accurately.
- Coordinate guest and Owner pick-up and drop-off services with the transportation team.
- Maintain the Sales Galleries.
Benefits
- GO Hilton discounted hotel rates worldwide, as low as $40 per night.
- Medical, dental, and vision care options.
- 401(k) with employer matching.
- Employee Stock Purchase Program.
- Paid Time Off (PTO).
- Perks at Work discount program.
- Internal growth opportunities and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
