Seasonal Sales Floor Support - The Venue at Belden Rack

Nordstrom•Canton, OH

1d•$16 - $16•Onsite

About The Position

As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. The role focuses on providing a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different store areas as needed. Openings are available in Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized sales floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift and frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees regularly lift items up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment employees frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The pay range is $15.75–$16.35 per hour, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources. Eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor ready by re-merchandising, sizing, filling in, and straightening merchandise throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms, operating point-of-sale systems and handling and bagging merchandise.
Support fitting room customers and sort and return clothing to the sales floor.
Maintain a clean, clutter-free customer experience by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in store technologies.
Follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders in a timely manner and prepare and ship orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.