Seasonal & Regular Service Experience & Sales Floor Support- The Oasis at Sawgrass Mills Rack

Nordstrom•Sunrise, FL

11d•$18 - $18•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy store environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. Team members help keep the store clean and clutter-free, may work in different areas of the store, and support cleanliness in the sales floor and stockrooms while helping customers find merchandise. Roles are available in Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their preferred role during the interview process. Sales and Customer Service duties include maintaining a well-stocked, organized sales floor; assisting customers with in-store, online, and mobile transactions; supporting fitting room operations; returning clothing to the sales floor; organizing stockrooms; and following store standards. Stock Support and Fulfillment duties include receiving and processing merchandise, fulfilling and shipping customer orders, using inventory management systems, maintaining organized store areas, and providing general store support. The role requires clear communication, initiative, accountability, organization, attention to detail, the ability to prioritize in a fast-paced environment, and schedule flexibility based on business needs. It involves continuous movement and frequent handling, lifting, and carrying of merchandise. The listed hourly pay range is $17.70–$18.40, with offers depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Help create a welcoming and inclusive customer environment and provide a quick, easy customer experience.
Keep the store clean and clutter-free, including sales floors and stockrooms.
Maintain the sales floor by re-merchandising, straightening, sizing, and replenishing merchandise throughout the day.
Assist customers with cashiering and in-store, online, and mobile transactions; operate point-of-sale systems, bag merchandise, and handle bulky items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders in a timely manner according to quality standards.
Prepare and ship customer orders according to packing and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Provide general store support, including setting up special events, organizing backrooms, completing markdowns, and relocating store fixtures.