About The Position

Nordstrom Rack is hiring seasonal team members for Sales, Fulfillment, and Stock departments. Team members work in a fast-paced environment, collaborate to create a welcoming atmosphere, support a quick and easy customer experience, and help keep the store and stockrooms clean and organized. Employees may work in different areas of the store as needed. Applicants can discuss their preferred role during the interview process. Sales and customer service duties include maintaining and re-merchandising the sales floor, assisting customers with in-store, online, and mobile transactions, operating point-of-sale systems, supporting fitting rooms, returning merchandise to the floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock support and fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized sales floors and stockrooms, and providing general store support such as preparing special events, organizing backrooms, processing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, reaching, and use of the hands. Employees handle merchandise, including bulky or awkward items, and may lift items above their heads. Most roles require regularly lifting up to 10 pounds and occasionally up to 25 pounds; Stock and Fulfillment roles frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The listed pay range is $16.40–$17.10 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.

Requirements

  • Clear, effective communication and strong interpersonal skills.
  • Accountability, initiative, and a high level of ownership.
  • Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped merchandise, including reaching for and lifting items above the head.
  • Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds; Stock and Fulfillment roles require frequently lifting and carrying up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

  • Maintain a clean, organized, clutter-free sales floor and stockroom.
  • Keep the sales floor ready by re-merchandising, straightening, sizing, and replenishing merchandise throughout the day.
  • Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging merchandise.
  • Support fitting room customers and sort and return clothing to the sales floor.
  • Check in and accurately ticket merchandise and keep stockrooms organized.
  • Demonstrate proficiency with technologies used in the store.
  • Follow operational, merchandise, and asset-protection standards and promote Nordstrom Rewards.
  • Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
  • Fulfill customer orders promptly and prepare and ship orders according to quality, packing, and shipping standards.
  • Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
  • Provide general store support, including setting up special events, organizing backrooms, processing markdowns, and relocating store fixtures.

Benefits

  • Medical, vision, and dental insurance options
  • Retirement benefits, including 401(k)
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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