Retail Sales Floor Support & Retail Stock - Schererville Rack

Nordstrom•Schererville, IN

5d•$17 - $18•Onsite

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, staying active and collaborating with teammates to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different areas of the store to maintain sales floors and stockrooms and help customers find merchandise. Available departments include Sales, Customer Service, Stock, and Fulfillment; applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes maintaining and replenishing the sales floor, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining organized selling floors and stockrooms, and providing general store support such as setting up events, organizing backrooms, markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift and handling merchandise. Pay is $17.45–$18.15 per hour; offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility may depend on location, job level, classification, and length of employment. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Maintain the sales floor in a runway-ready condition through re-merchandising, straightening, sizing, and replenishment.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems, bagging merchandise, and handling bulky items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Keep customer areas clean and clutter-free by sorting and returning clothing to the sales floor.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver new arrivals to selling departments.
Fulfill customer orders promptly while meeting quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.