Retail Sales Floor Support & Stock - Manhasset Center Rack

Nordstrom•Manhasset, NY

6d•$19 - $20

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy environment, collaborating to create a welcoming and inclusive atmosphere for customers. The role involves keeping the store clean and clutter-free, supporting a quick and easy customer experience, and occasionally working in different store areas to maintain sales floors and stockrooms and help customers find merchandise. Roles are available in Sales, Customer Service, Stock, and Fulfillment; candidates can discuss their area of interest during the interview process. Sales and Customer Service duties include keeping the sales floor ready through re-merchandising and straightening; assisting with in-store, online, and mobile transactions; operating point-of-sale systems; bagging merchandise, including bulky items; assisting customers in fitting rooms; returning clothing to the sales floor; organizing stockrooms; checking in and accurately ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting programs such as Nordstrom Rewards. Stock Support and Fulfillment duties include receiving, unloading, unpacking, and delivering merchandise; fulfilling customer orders; preparing and shipping orders; using inventory systems to scan, process, and research shipments; maintaining clean and organized sales floors and stockrooms; and providing general store support, such as preparing special events, organizing backrooms, completing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift and handling merchandise, including regular lifting of up to 10 pounds and occasional lifting of up to 25 pounds. Stock and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The listed pay range is $18.80–$19.60 per hour, with offers dependent on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the sales floor sized, filled, and ready through re-merchandising and straightening.
Assist customers with in-store, online, and mobile transactions, including operating point-of-sale systems and bagging merchandise.
Provide fitting-room assistance, greet and assist customers, and sort and return clothing to the sales floor.
Keep the customer experience clean and clutter-free by sorting and returning clothing.
Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive, unload, unpack, and deliver newly arrived merchandise to selling departments.
Fulfill customer orders in a timely manner while following quality standards.
Prepare and ship customer orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.