Retail Sales Floor Support - Renaissance Center Rack
About The Position
As a Nordstrom Rack team member, you work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. You help ensure a quick and easy customer experience while keeping the store clean and clutter-free. Flexibility is important, as you may work in different areas of the store to maintain the sales floor and stockrooms and help customers find merchandise. The role includes keeping the sales floor organized, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting room operations, returning clothing to the sales floor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting programs such as Nordstrom Rewards. The position requires continuous movement and frequent handling of merchandise, including lifting items.
Requirements
- Clear and effective communication and strong interpersonal skills.
- Accountability, initiative, and a high level of ownership.
- Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work a flexible schedule based on business needs.
- Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
- Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
- Keep the sales floor runway-ready, sized, and filled through re-merchandising and straightening throughout the day.
- Assist customers with transactions across in-store, online, and mobile platforms, including operating a point-of-sale system and bagging items.
- Handle bulky and sometimes heavy items while providing a seamless and friendly customer experience.
- Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
- Sort and return clothing to the sales floor to maintain a clean and clutter-free customer experience.
- Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
- Demonstrate expertise in technologies used in the store environment.
- Adhere to operational, merchandise, and asset protection standards.
- Promote initiatives such as the Nordstrom Rewards program.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits, including 401(k)
- Paid time away, PTO accruals, and holidays
- Life insurance and disability coverage
- Merchandise discount
- Employee assistance program resources
- May be eligible for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
