Retail Sales Floor Support - Lake Brandon Rack

Nordstrom•Brandon, FL

1d•$16 - $17

About The Position

Nordstrom Rack team members work in a fast-paced, high-energy retail environment, collaborating to create a welcoming and inclusive atmosphere, provide customers with a quick and easy experience, and keep the store clean and clutter-free. Employees may occasionally work in different store areas to maintain the cleanliness of the sales floor and stockrooms and help customers find merchandise. Roles are available in Sales, Customer Service, Stock, and Fulfillment; the preferred role can be discussed during the interview. Sales and Customer Service duties include maintaining and replenishing the sales floor through re-merchandising and straightening, assisting with in-store, online, and mobile transactions, supporting fitting rooms, sorting and returning clothing, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational, merchandise, and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment duties include receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory systems to process and research shipments, maintaining clean and organized sales floors and stockrooms, and providing general store support such as event setup, backroom organization, markdowns, and relocating fixtures. The position requires continuous movement and handling merchandise, including lifting items. The posted hourly pay range is $16.20–$16.85. The position may be eligible for performance-based incentives or bonuses.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and frequent hand use for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
Regularly lift items up to 10 pounds and occasionally up to 25 pounds; Stock and Fulfillment roles frequently require lifting and carrying up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Collaborate with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick and easy experience.
Keep the store, sales floor, and stockrooms clean, clutter-free, and organized.
Maintain a sales floor that is ready for customers by re-merchandising, straightening, sizing, and replenishing merchandise.
Assist customers with in-store, online, and mobile transactions using a point-of-sale system; bag merchandise and handle bulky items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the sales floor.
Check in and accurately ticket merchandise and maintain organized stockrooms.
Demonstrate expertise in store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and prepare and ship orders according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.