Retail Sales Floor Support - Buckhead Station Rack

Nordstrom•Atlanta, GA

1d•$16 - $17

About The Position

Retail Sales Floor Support team members work in Nordstrom Rack’s fast-paced store environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. The role helps keep the store clean and clutter-free and may involve working in different areas of the store, including sales, customer service, stock, and fulfillment. Applicants can discuss their area of interest during the interview process. Sales and customer service work includes keeping the salesfloor organized, sized, and stocked; assisting with in-store, online, and mobile transactions; supporting fitting rooms; returning merchandise to the salesfloor; organizing stockrooms; using store technologies; following operational, merchandise, and asset protection standards; and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and processing freight and merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized salesfloors and stockrooms, and providing general store support such as preparing special events, organizing backrooms, processing markdowns, and relocating fixtures. The position pays $16.45–$17.15 per hour, depending on location and job-related knowledge, skills, and experience. The position may also be eligible for performance-based incentives or bonuses.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock and Fulfillment roles, frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor organized, sized, stocked, and ready through re-merchandising and straightening throughout the day.
Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Maintain a clean, clutter-free customer environment by sorting and returning clothing to the salesfloor.
Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived goods to selling departments.
Fulfill customer orders promptly and according to quality standards.
Prepare and ship customer orders according to packing and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
Help maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.