Retail Sales Floor Support - Marketplace at Braintree Rack

Nordstrom•Braintree, MA

9d•Onsite

About The Position

Retail Sales Floor Support team members at Nordstrom Rack work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere for customers. The role helps deliver a quick and easy customer experience while keeping the store clean and clutter-free. Team members may work in different areas of the store as needed, including the sales floor, cashiering, fitting rooms, and stockrooms. Responsibilities include keeping the sales floor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting room operations, returning clothing to the sales floor, and maintaining organized stockrooms with merchandise properly checked in and ticketed. Team members use store technologies, follow operational, merchandise, and asset protection standards, and promote programs such as Nordstrom Rewards. The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, as well as frequent hand use. Team members handle bulky and sometimes awkward items, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The stated hourly pay range is $18.15–$18.85; pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits are subject to eligibility requirements that may vary by location, job level, classification, and length of employment.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills and attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to meet the physical requirements, including continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky items; regularly lifting up to 10 pounds; and occasionally lifting up to 25 pounds.

Responsibilities

Work with the team to keep the sales floor runway ready, sized, and filled through re-merchandising and straightening throughout the day.
Assist customers with in-store, online, and mobile transactions while cashiering, operating a point-of-sale system, bagging items, and handling bulky items.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the sales floor to maintain a clean, clutter-free customer experience.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.