Sales Executive

Service Management Group (SMG)•Kansas City, MO

4d•Remote

About The Position

SMG is seeking a commercially sharp, hands-on seller to bring its expanded portfolio of capabilities to market and support company growth. The Sales Executive will pursue upper mid-market and enterprise opportunities, engaging senior buyers across complex organizations. The role focuses on creating and qualifying pipeline, leading sales conversations, closing new business, and sharing prospective-customer insights to help shape SMG’s market story. The position builds pipeline and closes new-logo opportunities with organizations in restaurant, retail, and consumer services. It owns the full sales cycle, from account strategy and prospecting through negotiation and contract close, and connects SMG’s platform, professional services, and expertise to customer needs. Success includes delivering against an annual new-logo quota of approximately $900K–$1.2M once fully ramped, developing a healthy qualified pipeline, winning new customers, and providing accurate forecasts and useful market insight. The role has quota-based variable compensation and accelerator incentives. The role is fully remote, with the Kansas City area preferred and up to 15% travel. SMG describes itself as remote-first and offers a structured 30/60/90-day ramp, deal coaching, and cross-functional support.

Requirements

At least 3 years of experience in B2B sales, business development, or another revenue-generating role.
A track record of building pipeline, managing sales cycles, and closing business.
Strong consultative selling, discovery, qualification, and negotiation skills.
Ability to engage multiple stakeholders and connect customer priorities to a clear business case.
Strong communication, presentation, organization, and follow-up skills.
Confidence working independently, navigating ambiguity, and staying accountable to goals.
Proficiency with Salesforce and comfort using prospecting, virtual-selling, and sales productivity tools.

Nice To Haves

Bachelor’s degree; equivalent experience will also be considered.
Experience selling SaaS, technology-enabled or professional services, ideally in restaurant, retail, or customer experience industries.

Responsibilities

Own the full new-logo sales cycle, from account strategy and prospecting through negotiation and contract close.
Build and manage qualified pipeline through account research, targeted outreach, referrals, industry events, campaigns, and partnership with SDRs.
Lead discovery with prospective customers to understand their priorities, decision criteria, buying process, budget, and business challenges.
Develop a clear, tailored value story that connects SMG’s platform, professional services, and expertise to customer needs.
Build account plans, engage the right stakeholders, advance opportunities, and navigate procurement and contracting.
Maintain accurate opportunity and forecast information in Salesforce, using prospecting and AI-enabled tools to improve visibility and execution.
Share buyer and market insight with Sales, Marketing, Product, and other partners to strengthen messaging and go-to-market efforts.
Deliver against an annual new-logo quota of approximately $900K–$1.2M once fully ramped.
Build a healthy pipeline of qualified opportunities with clear buyer needs, next steps, and paths to close.
Win new customers through a compelling value case and effective stakeholder engagement.
Provide accurate forecasts and actionable market insight to help improve SMG’s sales approach.