Sales Executive

Hearst•Tampa, FL
•Hybrid

About The Position

The Sales Executive is an individual-contributor role responsible for generating sales from new logos and existing customers. The role engages healthcare risk-bearing entities to understand their business problems and determine whether MHK’s platform or clinical and enrollment/billing solutions can address them. The Sales Executive also coordinates RFI/RFP processes and participates in product demonstrations to communicate MHK’s value proposition. The position manages the end-to-end sales process for an assigned region, develops and maintains customer relationships, builds a sales pipeline, and works with internal presales and other teams to progress opportunities and close sales. The role reports to the Chief Operating Officer and is based at MHK’s Tampa, Florida office, with a hybrid schedule requiring at least three days per week in the office. Travel to customer and MHK locations may be required at 30% or more.

Requirements

  • At least 4 years of experience selling into healthcare and/or healthcare technology (HIT).
  • Experience selling to Health Plans/Payers is required.
  • Broad understanding of healthcare regulations affecting risk-bearing entities, such as CMS compliance, STARS, and NCQA.
  • Experience selling to C-level executives.
  • Proven record of exceeding sales quota.
  • Competitive and driven, with the ability to build and sustain trust at the onset.
  • Strong verbal and written communication skills.
  • Strong accountability and a customer-centric mindset.
  • Excellent organizational skills, including the ability to multitask and prioritize.
  • Technology skills including Salesforce, HubSpot, Microsoft Outlook, Word, PowerPoint, and Excel.
  • Bachelor of Science or Bachelor of Arts degree.
  • Ability to meet the position’s travel requirement, which may be 30% or more, to customer locations and MHK locations in Tampa, Florida, and Madison, Connecticut.
  • Ability to pass a background check and drug screening.

Nice To Haves

  • Experience selling in the clinical or care management space is preferred.
  • A master’s degree is preferred.

Responsibilities

  • Develop and commit to a detailed sales plan aligned to quarterly targets.
  • Develop and nurture long-term relationships with current and potential customers, serving as a trusted advisor and client advocate.
  • Identify client needs, build trust as a product advisor, provide ongoing value, and offer tailored solutions aligned with client goals and use cases.
  • Create and update a sales pipeline using Salesforce.com.
  • Coordinate with internal presales teams after identifying and qualifying opportunities, and drive customer engagement with those teams to close leads.
  • Manage the end-to-end sales process for the assigned region and achieve or exceed quota targets.
  • Coordinate the end-to-end RFI/RFP process to ensure timely, high-quality submissions.
  • Work with the presales team to address client requirements during demonstrations.
  • Maintain professional, accountable, and responsive client relationships.
  • Negotiate pricing based on Finance guidance and help negotiate contracts with Legal and management support.
  • Attend conferences as needed to help generate leads.
  • Keep sales information records up to date.
  • Enlist support from product management, marketing, client services, legal, finance, and other sales and management resources as needed.
  • Coordinate company executive involvement with client management as appropriate.

Benefits

  • Medical, vision, and dental plans for full-time employees.
  • 401(k) with a generous match.
  • Generous paid time off and holiday policy.
  • Benefits begin on the first day of the month following employment.
  • Exercise/health club reimbursement opportunity.
  • Monthly dependent care reimbursement opportunity.
  • Short-term and long-term disability coverage.
  • Basic term life and AD&D insurance.
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