Sales Executive In House

Hilton Grand Vacations • Sedona, AZ

9h

About The Position

The Sales Executive In House communicates Hilton Grand Vacations ownership products and programs to current and potential owners to generate net sales while representing the company professionally and ethically. The role involves welcoming guests, understanding their travel interests, presenting suitable vacation ownership options, and using follow-up interactions to help complete sales. The position also includes generating referral leads, resolving guest issues in collaboration with Quality Assurance Managers, and keeping current on products and sales approaches through training and meetings.

The Sales Department operates seven days per week, with shifts starting between 7:00 a.m. and 7:45 a.m. Paid training is provided for the first two weeks. After training, five-day work weeks are assigned based on business needs. The role requires schedule flexibility, including weekends and holidays.

Requirements

• At least one year of proven sales and customer service experience.
• At least one year of previous timeshare or vacation ownership experience.
• Active Arizona Real Estate license.
• Ability to work a flexible schedule, including weekends and holidays.
• Proficiency in reading, writing, and speaking English.
• Ability to resolve sophisticated customer service issues.
• Ability to adapt to changes in a fast-paced environment.

Nice To Haves

• More than two years of previous timeshare or vacation ownership experience.
• Two years of Hilton Grand Vacations family experience.

Responsibilities

• Welcome clients and present Hilton Grand Vacations Club ownership products to potential buyers.
• Communicate ownership products and programs to owners and potential owners to generate sales volume while maintaining a professional and ethical representation of the company.
• Listen to guests' travel interests and offer options that meet their needs and support the sale.
• Maintain effective client communication and follow up to support customer satisfaction.
• Use email, telephone, online or virtual, and written communication to work with guests and owners.
• Complete online sales follow-up using appropriate HGV technology and adhere to HGV inventory selling guidelines.
• Generate referral leads with each new customer, client, and team member.
• Collaborate with Quality Assurance Managers to resolve guest-related issues.
• Attend sales training and meetings to learn about Hilton Grand Vacations products and updates.
• Apply selling concepts promoted by Hilton Grand Vacations.
• Participate in recurring training to improve sales capabilities and product knowledge.
• Promote a positive work environment, follow Hilton Grand Vacations core values and policies, and work effectively in a team.

Benefits

• Medical insurance from Day One.
• Dental insurance from Day One.
• Vision insurance from Day One.
• 401(k) plan with company match.
• Life insurance.
• Company stock purchase program.
• Team Member Travel Program with discounted rates at properties around the globe.
• Generous paid time off program.
• Paid sick days.
• Team Member recognition.
• Learning and advancement opportunities.
• Paid training for the first two weeks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed