Sales Executive In House

Hilton Grand Vacations • Sedona, AZ

2h

About The Position

As a Sales Executive In House, you will communicate Hilton Grand Vacations ownership products and programs to owners and potential owners to generate maximum net sales volume while representing the company professionally and ethically. You will welcome guests, learn about their travel interests, and present vacation ownership options that meet their needs. The role involves client follow-up, online sales interactions using HGV technology, referral generation, and collaboration with Quality Assurance Managers to address guest issues. You will attend ongoing sales training and meetings and contribute to a positive, team-oriented work environment.

The sales department operates seven days per week, with shifts starting between 7:00 a.m. and 7:45 a.m. Paid training is provided for the first two weeks. After training, five-day workweeks are assigned based on business needs. The position requires a flexible schedule that includes weekends and holidays.

Requirements

• At least 1 year of proven sales and customer service experience.
• At least 1 year of previous timeshare or vacation ownership experience.
• Active Arizona Real Estate license.
• Ability to work a flexible schedule, including weekends and holidays.
• Proficiency in reading, writing, and speaking English.
• Ability to resolve sophisticated customer service issues.
• Proven ability to adapt to changes in a fast-paced environment.

Nice To Haves

• At least 2 years of previous timeshare or vacation ownership experience.
• Two years of Hilton Grand Vacations family experience.

Responsibilities

• Welcome clients and present Hilton Grand Vacations Club ownership products to potential buyers.
• Communicate with clients and follow up to support customer satisfaction.
• Coordinate with Quality Assurance Managers to resolve guest-related issues.
• Attend sales training and meetings to learn about the product and updates.
• Apply selling concepts promoted by Hilton Grand Vacations.
• Communicate with guests and owners by email, telephone, online or virtual channels, and in writing.
• Follow up online to complete sales using HGV technology and comply with HGV inventory selling guidelines.
• Generate referral leads with each new customer, client, and team member.
• Promote a positive work environment and follow Hilton Grand Vacations core values and policies.
• Work effectively in a team environment.
• Present vacation ownership opportunities to generate sales while representing the company professionally and ethically.
• Greet guests, listen to their travel interests, and offer options suited to their needs.
• Participate in recurring training to improve sales capabilities and HGV product knowledge.

Benefits

• Medical insurance from Day One
• Dental insurance from Day One
• Vision insurance from Day One
• 401(k) plan with company match
• Life insurance
• Company stock purchase program
• Discounted travel rates at Hilton Grand Vacations properties
• Paid time off
• Paid sick days
• Team Member recognition
• Learning and advancement opportunities
• Paid training

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed