In House Sales Executive

Hilton Grand Vacations•Orlando, FL

About The Position

An In House Sales Executive presents Hilton Grand Vacations ownership products and programs to owners and potential owners to generate maximum net sales volume while representing the company professionally and ethically. The role supports the company’s Spirit of Service culture and success by welcoming clients, presenting luxury vacation ownership products, communicating with Guests and Owners, and following up to complete sales.

Requirements

  • Ability to work a flexible schedule that includes weekends and holidays.
  • Proficiency in reading, writing, and speaking English.
  • At least one year of proven sales experience.
  • Ability to resolve complex customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.
  • At least six months of previous timeshare or vacation ownership experience.
  • High school diploma or equivalent.

Nice To Haves

  • At least one year of previous timeshare or vacation ownership experience.
  • Two years of a proven track record negotiating and closing high-end sales.

Responsibilities

  • Welcome clients and present luxury vacation ownership products to potential buyers.
  • Maintain effective communication with clients and follow up to support customer satisfaction.
  • Collaborate with Quality Assurance Managers to resolve guest-related issues.
  • Attend sales training and meetings to receive key product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Communicate with Guests and Owners through email, telephone, online or virtual channels, and written communication.
  • Conduct online follow-up interactions to complete sales using appropriate HGV technology and following HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
  • Promote a positive work environment and adhere to Hilton Grand Vacations core values and policies.
  • Work effectively in a team environment.

Benefits

  • Excellent earnings package and uncapped commissions.
  • Medical, dental, and vision coverage that encourages preventative care.
  • Paid Time Off (PTO).
  • Automatic enrollment for new Team Members in the HGV Retirement Savings Plan.
  • Go Hilton Team Member Travel Program accommodations at deeply discounted rates.
  • 50% off at participating hotel-operated restaurants.
  • Additional discounted room nights that Team Members can share with family and friends.
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