In House Sales Executive

Hilton Grand Vacations • Orlando, FL

4h

About The Position

The In House Sales Executive welcomes clients and presents luxury vacation ownership products to potential buyers. The role maintains effective communication and follows up with clients to support customer satisfaction, works with Quality Assurance Managers to resolve guest issues, and participates in sales training and meetings. The executive applies Hilton Grand Vacations selling concepts and uses email, telephone, online or virtual, and written communication to work with Guests and Owners. Follow-up interactions may be conducted online using HGV technology and must adhere to inventory selling guidelines. The role also generates referral leads, supports a positive work environment, follows company values and policies, and works collaboratively as part of a team.

Requirements

• Must have a valid Real Estate License in good standing with the state of Florida.
• High school diploma or equivalent.
• At least 2 years of previous timeshare or vacation ownership experience.
• At least 6 months of previous timeshare sales experience focused on in-house clients.
• Must be able to work a flexible schedule that includes weekends and holidays.
• Proficiency in reading, writing, and speaking English.
• At least 1 year of proven sales experience.
• Ability to resolve complex customer service issues.
• Proven ability to adapt to changes in a fast-paced environment.

Nice To Haves

• Two years of a proven track record negotiating and closing high-end sales.

Responsibilities

• Welcome clients and present luxury vacation ownership products to potential buyers.
• Maintain effective communication with clients and follow up to support customer happiness.
• Collaborate with Quality Assurance Managers to resolve guest-related issues.
• Attend sales training and meetings to receive information about products and updates.
• Apply selling concepts promoted at Hilton Grand Vacations.
• Communicate with Guests and Owners by email, telephone, online or virtual channels, and in writing.
• Follow up with Guests and Owners online to complete sales using appropriate HGV technology and adhering to HGV inventory selling guidelines.
• Generate referral leads with each new customer.
• Promote a positive work environment and adhere to Hilton Grand Vacations core values and policies.
• Work well in a team environment.

Benefits

• Excellent earnings package and uncapped commissions.
• Medical, dental, and vision health care options that encourage preventative care.
• Paid Time Off (PTO).
• Automatic enrollment for new Team Members in the HGV Retirement Savings Plan.
• Go Hilton Team Member Travel Program accommodations at deeply discounted rates.
• 50% off at participating hotel-operated restaurants through the Go Hilton Team Member Travel Program.
• Additional discounted room nights that can be shared with family and friends.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED