Sales Engineer (English & Japanese-Bilingual preferred)

Cinter Career•Livonia, MI

17h•Onsite

About The Position

We are seeking a Sales Engineer to join our team. This full-time position involves developing and maintaining customer relationships, identifying customer challenges, and proposing IT solutions. You will create solution strategies based on experience in System Integration, Network Integration, or Project Management, and collaborate with vendors to design optimal solutions. Responsibilities include preparing proposals, presentations, and demonstrations, negotiating terms, and managing sales documentation. Post-contract, you will coordinate implementation projects, monitor schedules, support troubleshooting, and maintain strong customer and partner relationships. You will also manage customer information, report on sales activities, conduct market research, and contribute to customer business growth through continuous learning and problem-solving.

Requirements

Experience in System Integration, Project Management, or related IT fields.
Ability to understand customer requirements and provide effective IT solutions.
Strong customer communication and relationship-building skills.
Ability to identify business challenges and develop solution strategies.
Team-oriented mindset with excellent collaboration skills.
Strong motivation to learn new technologies and take on new challenges.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Knowledge of IT infrastructure such as Network, Router, Server, Security, and Cloud technologies.
Or programming knowledge in languages such as C, Java, R, Python, or similar.

Nice To Haves

Project Management experience with direct stakeholder communication and coordination.
Experience developing marketing strategies and business development initiatives.
Experience managing cross-functional teams, vendors, and customer-facing projects.
Bilingual in Japanese and English.

Responsibilities

Develop and maintain relationships with new and existing customers through regular meetings and visits.
Identify customers' business challenges and propose appropriate IT solutions.
Create solution strategies based on experience in System Integration, Network Integration, or Project Management.
Collaborate with application, network, server, and security vendors to design the best solutions for customers.
Prepare proposals, presentations, and demonstrations tailored to customer needs.
Present products and services directly to customers and communicate their business value.
Negotiate pricing, contract terms, and service agreements.
Prepare and manage sales-related documentation to complete contracts.
Coordinate system implementation and network infrastructure projects with internal engineers and external partners.
Monitor project schedules and ensure smooth project execution.
Support troubleshooting activities by working closely with customers, engineers, and business partners.
Maintain strong relationships with customers and partner companies.
Manage and update customer information using internal systems.
Report sales activities and project status to supervisors regularly.
Conduct market research and identify new business opportunities with colleagues.
Contribute to customer business growth through continuous learning and proactive problem-solving.