Sales Dispatcher

Cardinal Heating, Cooling, Plumbing, & Electric•Sun Prairie, WI

About The Position

Cardinal Heating, Cooling, Plumbing & Electric is seeking a highly organized, detail-oriented Sales Dispatcher to help drive sales success. The role connects potential customers with the sales team by qualifying, prioritizing, and assigning leads, and ensuring customers are nurtured and routed to the appropriate sales representative. The position operates in a fast-paced environment and involves coordination, communication, and problem-solving.

Requirements

Strong verbal and written communication skills for interacting with customers, sales teams, and management.
Ability to manage multiple tasks efficiently with accuracy and attention to detail.
Ability to assess and prioritize leads quickly.
Ability to analyze lead data and trends and suggest improvements to lead-generation and follow-up processes.
Focus on providing a positive experience for leads and helping sales representatives close deals efficiently.

Nice To Haves

Previous experience in sales support, customer service, or lead generation.
Experience with CRM software, preferably ServiceTitan.
Experience with Microsoft Office Suite.

Responsibilities

Receive and review incoming leads from various sources.
Categorize leads according to the sales division to which they should be assigned.
Assign qualified leads to appropriate sales representatives.
Communicate with customers to ensure they are properly nurtured and routed to the correct sales representative.
Debrief Comfort Advisors after calls.