Sales Director - Senior Living

Foundry Commercial•Warrenton, VA

About The Position

Spring Arbor of White Springs is seeking a Sales and Marketing Director to build relationships, connect with the community, and help families find a home for their loved ones. The Sales Director is responsible for building and maintaining high occupancy at the Community and overseeing the coordination, management, and leadership of its sales and marketing activity. The role also supports a positive community image and ensures associates across the Community provide strong customer service and make effective first impressions.

Requirements

  • Bachelor’s degree in business, marketing, or communications, or equivalent experience.
  • Three to five years of sales management experience.
  • Proven track record of new business development and closing skills.
  • Must pass a Criminal Background Screening.
  • Must adhere to the Company Drug Free Workplace policy; associates are subject to the policy.
  • Must possess and maintain a valid driver’s license and an acceptable Motor Vehicle Record in accordance with Company Fleet Safety standards.
  • Must meet and maintain Company driving eligibility and insurability requirements; driving is an essential function and a condition of employment.

Nice To Haves

  • Experience in relationship-based sales of services or intangibles.

Responsibilities

  • Present the Community to prospects using relationship-based selling techniques.
  • Provide ongoing customer service and first-impressions training to Community associates, promoting a sales- and customer-service-oriented culture.
  • Coordinate move-ins and move-outs with Maintenance and Housekeeping.
  • Develop and enhance the Community’s image and reputation through appropriate public relations activities.
  • Coordinate a sales strategy that maximizes prospect interactions and time in the selling zone.
  • Recruit, manage, train, motivate, and evaluate Sales & Marketing associates, where applicable, in accordance with Company policies and procedures.
  • Use payroll software to schedule Sales & Marketing associates, where applicable, ensuring coverage six or seven days per week based on occupancy and appropriate coverage during peak holiday periods.
  • Monitor Sales & Marketing associates’ accounting of hours worked and review time-clock records with the Business Office Manager in a timely manner.
  • Submit new-hire paperwork as required.
  • Plan and manage the sales and marketing budget within approved guidelines and Company policies and procedures.
  • Perform other duties as assigned.
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