Sales Director

MCR•Orlando, FL

1d•$85,000 - $90,000

About The Position

The Sales Director at Hilton Garden Inn Orlando SeaWorld is responsible for meeting and exceeding group booking goals, growing occupancy and average daily rate, increasing annual market share, maximizing revenue, and controlling expenses. The role oversees the hotel sales function and event management for group bookings, supporting the operational delivery of booked business and a seamless, friendly on-property experience for customers. The Sales Director develops action plans, conducts site inspections, builds business pipelines in coordination with revenue and pricing teams, secures new business, and maintains relationships with clients and other lead sources. The position represents the hotel in the local community and industry, and supports MCR standards for guest service, cleanliness, teamwork, and safety. Attendance at required meetings and functions may be outside typical office hours; some travel may be required to meet clients.

Requirements

Positive attitude and willingness to learn.
Highly developed verbal and written communication skills.
Ability to influence others, negotiate, provide friendly service, and demonstrate professional selling skills.
Ability to work independently and manage multiple tasks simultaneously.
Attention to detail, ability to meet deadlines, and strong organization and presentation skills.
Ability to read, write, understand, and communicate effectively in English, including interpreting business records and statistical reports and writing routine business documents.
Ability to speak effectively in English before groups such as customers or employees.

Nice To Haves

Bachelor’s or Associate’s degree preferred.
Previous supervisory experience preferred.
Progressive experience in the hospitality, hotel, restaurant, or service industry preferred, including experience in Rooms and Food & Beverage departments.

Responsibilities

Develop quantifiable action plans and conduct site inspections to meet and exceed group booking goals.
Develop and execute strategic plans to achieve optimal occupancy and average daily rate growth.
Coordinate with the revenue and pricing team to build pipelines for key dates and soft periods, grow annual market share, and secure new business.
Maximize total revenues and control expenses to meet and exceed hotel profitability objectives.
Oversee hotel sales operations, including sales, follow-up, and sales administration.
Execute and support the operational aspects of booked business, including generating proposals, writing contracts, and preparing customer correspondence.
Oversee event management for group bookings and ensure a seamless on-property experience with friendly service for contracted customers.
Maintain the hotel's cleanliness, organization, and safety standards and support strong guest satisfaction scores.
Build and maintain relationships with clients, third-party meeting planners, referral sites, and other key lead sources.
Represent the hotel positively in the local community and industry through site visits, trade shows, and sales calls.
Attend meetings and other functions required by the hotel or management, including those outside typical office hours.
Perform other job-related duties as assigned.