Sales Director

Arcis Golf•Medina, OH

12d•Onsite

About The Position

The Sales Director is the club’s membership-sales player/coach, accountable for both an individual membership-sales and initiation-fee target and the club’s overall membership-sales performance. The Director personally manages prospects through the full sales cycle while setting expectations, reviewing performance, coaching the team, and taking timely corrective action. The role partners with the General Manager, Membership Sales and Operations leaders, and club Operations to align capacity, pricing, positioning, lead flow, the prospect and tour experience, and actions needed to achieve membership goals. It builds a responsive, accountable sales culture and represents the club in the community to support membership awareness and qualified opportunities. The position is based at Weymouth Country Club in Medina, Ohio, and may require a flexible schedule, including evenings, weekends, and regularly scheduled days off, as business needs require.

Requirements

At least five years of progressive full-cycle sales experience, including prospecting, relationship development, value-based selling, objection handling, and closing.
Prior leadership or player/coach responsibility.
Demonstrated success achieving individual sales targets and improving team or club sales performance.
Ability to lead using a performance scorecard, conduct rigorous pipeline reviews, diagnose conversion and activity gaps, coach effectively, establish improvement plans, and make timely performance-management decisions.
Strong consultative and value-based selling skills, including uncovering needs and motivations, designing personalized tours, communicating differentiated value, creating appropriate urgency, and closing.
Advanced proficiency with HubSpot Sales Hub or a comparable CRM, including pipeline management, sequences, communication tools, dashboards, reports, forecasting, data accuracy, and team adoption.
Strong understanding of membership-sales economics, initiation-fee growth, pipeline coverage, conversion, capacity, pricing, and revenue forecasting.
Exceptional professional presence, organization, responsiveness, communication, influence, relationship-building, and follow-through.
Ability to partner effectively with a General Manager and Operations leaders, align competing priorities, and take shared action to improve prospect experience and sales results.
Ability and willingness to work a flexible schedule, including evenings, weekends, and regularly scheduled days off, as business needs require.

Nice To Haves

Bachelor’s degree from an accredited college or university in business, sales, marketing, hospitality, communications, or a related field.
Leadership experience in private-club membership sales, golf, luxury hospitality, premium lifestyle, or another relationship-driven consumer environment.
HubSpot certification and advanced experience using HubSpot for pipeline discipline, reporting, forecasting, coaching, and seller accountability.
Experience recruiting, onboarding, coaching, and performance-managing commission-based sales professionals.
Established relationships with relevant members, community leaders, business leaders, and centers of influence.
Knowledge of and enthusiasm for golf, including willingness and ability to play with prospective members, members, referral partners, and club leaders to build relationships and support membership development.

Responsibilities

Achieve or exceed individual and club membership-sales and initiation-fee targets.
Personally own and progress a qualified membership-sales pipeline while leading the daily performance of the club sales team.
Develop and execute a prospecting plan using outbound activity, member referrals, centers of influence, community relationships, networking, digital leads, and other high-value sources.
Model and coach value-based selling, including discovery, personalized tours, communicating club value, objection handling, creating appropriate urgency, and closing.
Ensure the team can consistently and credibly explain the club, membership options, pricing, capacity, programming, competitive position, and value proposition.
Manage a regular pipeline and performance-review cadence using sales targets, pipeline, opportunities, tours, conversion rates, activity, follow-up, CRM discipline, and market knowledge.
Review seller pipelines for quality, stage accuracy, next steps, aging, conversion risk, and forecast credibility; ensure every qualified prospect has a defined next action and scheduled follow-up.
Identify performance gaps, diagnose causes, provide measurable coaching plans and follow-up, and make timely talent or role changes when performance does not improve.
Establish and enforce accurate, timely HubSpot data practices for contacts, deals, activities, tasks, notes, tour outcomes, next steps, expected revenue, and lead sources.
Use HubSpot sequences, communication tools, dashboards, and reports to prioritize activity, improve follow-up, evaluate funnel performance, forecast results, and identify coaching needs.
Keep the club’s competitive market analysis current, including competitor offerings, fees, positioning, local conditions, development, and community changes; use findings to inform prospecting, pricing, positioning, and sales recommendations.
Maintain an operating cadence with the General Manager, Membership Sales and Operations leaders, and club Operations to review performance, capacity, pricing, lead flow, prospect experience, obstacles, and sales-improvement actions.
Build relationships with existing members and centers of influence and lead the team in generating referrals and introductions.
Recruit, onboard, coach, develop, and retain sales talent; assess talent quality, maintain a candidate pipeline, and address talent gaps proactively.
Create a culture of urgency, responsiveness, accountability, competition, collaboration, and prospective-member care grounded in Arcis Golf axioms.
Represent the club professionally in the community when activities are expected to generate membership awareness, referrals, introductions, or qualified opportunities.
Maintain a flexible schedule, including evenings, weekends, and regularly scheduled days off, as business needs require, for tours, coaching, key opportunities, and closing business.