Sales Development Representative (NYC)

HiBob•,

5d•$67,000•Hybrid

About The Position

HiBob is hiring an Inbound Sales Development Representative to be the first point of contact for organizations that have expressed interest in its HRIS platform. The representative will respond to inquiries from prospects who have requested a demo, downloaded content, attended an event, or contacted the company through its website. They will quickly understand prospects’ business challenges, qualify opportunities, explain how HiBob may help, and connect qualified prospects with the appropriate Account Executive. The role focuses on providing an exceptional initial experience, educating prospects, answering initial product and commercial questions, addressing barriers in the buying process, and arranging discovery meetings. It also involves maintaining accurate CRM records, following up with leads, and partnering with Marketing, Account Executives, and specialist teams to improve lead quality, handovers, messaging, and sales processes. Candidates must be located in the New York Metro Area and willing to work from HiBob’s NYC office at least three days per week, Tuesday through Thursday. The position offers a base salary of $67,000 per year plus variable compensation. HiBob describes a hybrid working model for NY metro employees and offers competitive compensation, benefits, and pre-IPO equity.

Requirements

Excellent written and verbal communication skills.
Curiosity and an ability to ask thoughtful questions.
Organization, proactivity, and ability to manage multiple conversations simultaneously.
Commercial mindset and a strong interest in building a career in SaaS sales.
Comfort learning new technology and explaining complex concepts simply.
Collaborative approach and enjoyment of working across Sales and Marketing.
Adaptability, resilience, and energy in a fast-paced, high-growth environment.
Passion for helping businesses solve real problems.
Must be located in the New York Metro Area and willing to work in the NYC office at least three days a week, Tuesday through Thursday.

Nice To Haves

Experience in inbound sales, lead qualification, customer-facing support, or SDR/BDR roles.
Experience working in SaaS or another technology company.
Experience using Salesforce, HubSpot, or similar CRM platforms.
Experience with live chat platforms or sales engagement tools.
Knowledge of HR technology or HR processes.

Responsibilities

Respond promptly to inbound inquiries by phone and email.
Qualify prospects through consultative conversations to understand their business needs, priorities, and buying readiness.
Schedule high-quality discovery meetings with Account Executives and provide prospects with an excellent first experience.
Explain how Bob can address prospects’ business challenges.
Answer initial product and commercial questions, recommend relevant resources, and engage specialist teams when needed.
Maintain accurate CRM records and manage inbound opportunities effectively.
Follow up consistently to maximize conversion and re-engage qualified leads showing renewed interest.
Partner with Marketing and Account Executives to improve lead quality, ensure smooth handovers, and deliver a strong customer experience.
Share customer insights to strengthen messaging, campaigns, and sales processes, and contribute to continuous improvement.

Benefits

Pre-IPO equity in a global, high-growth HR technology SaaS company.
401(k) with a 3% company match, effective the month following the start date.
$2,500 employee referral bonus.
Medical, dental, and vision coverage from day one.
$1,920 annual wellness stipend and an annual Headspace membership, plus expanded wellness benefits.
Hybrid working model for Bobbers in the NY metro area.
Temporary work from anywhere for up to two months per year after six months of employment.
Generous paid time off and company holidays.
Four additional Bob Balance Days per calendar year, providing company-wide long weekends at the beginning of each quarter.
Birthday off with a special gift.
Home office allowance.
Two paid Social Impact days each year.
Frequent in-person and virtual team and company social events.
Dog-friendly office.
World-class onboarding and sales enablement.
Career progression pathways into Business Development, Account Executive, and other GTM roles.
Coaching from experienced sales leaders.
Sales technology and enablement tools.